Every type of plant is unique and requires its own type of care. On almost every product page of the respective plant, you will find care tips for the plant in question. If you still have doubts or questions, you can always contact our customer service personally.

Every plant or flower is unique, so a 1 to 1 match is virtually impossible. Small variations in size and/or shape are possible. We offer a plant guarantee on all our plants and guarantee our quality 100%. Our plants are also sourced directly from the Dutch grower and every order undergoes multiple quality checks before it can leave our distribution center.

Yes 100%! We only work with a selected number of nurseries that offer high-quality plants through sustainable cultivation methods. All suppliers we work with are also actively committed to having as small a CO2 footprint as possible.

Depending on the type of plant or flower, all orders are processed within 1 to 4 working days and delivered to your home within the Netherlands, Belgium & Germany. For orders in other European countries, the same processing time applies, but delivery can take between 2 to 7 working days, depending on your location. As soon as your order is ready for shipment, you will receive a track & trace code with which you can track your order until the specific delivery moment.

'Below you will find the rates per country. We also have an extensive 'Delivery' page where you can find more information. Click on the word 'Delivery' to visit this page.'

Netherlands, Belgium, Luxembourg & Germany: € 5.95 (*Free shipping from 59.95)

France, Italy, Spain, Austria & Poland: € 9.95 (*Free shipping from 79.95)

At this moment, we deliver our plants and flowers to your home in the Netherlands, Belgium, Luxembourg, Germany, France, Austria, Spain, Italy & Poland. We expect to expand this to even more European countries in the near future. If you have a specific request, you can always contact our customer service.

You can pay with us using many different payment methods. 

At this moment, you can safely pay with us using iDeal, Credit Card, Klarna Pay Later, Klarna Pay in 3 installments, Paypal, Bancontact, SEPA transfer, Sofort Banking, Giropay, Przelewy24, KBC/CBC & Belfius Direct Net.

If you are missing a payment method, please let us know!

Yes, that is possible! With us, you can pay later with Klarna or you can choose to pay in 3 installments also with Klarna.
Both payment methods are available at checkout.

'If we can help you with anything, you can always contact our customer service.'

Payment by invoice is only possible for companies. If you would like to qualify for this, please contact us directly.

In principle, consumers within the EU always have the right to return products within 14 days of receipt and without giving a reason. This is the so-called right of withdrawal. However, it is the case that Plants & Flowers are excluded from this right due to the freshness and perishability of these products. Nevertheless, we stand by the quality of our products and therefore we also offer our own Plant Guarantee. 

If you have a complaint about your order, the delivery, or anything else, please contact our customer service. We always take your complaint seriously and will always do our utmost to find a suitable solution, even if it falls outside the legal warranty. 

If you have ordered a product that is not fresh and/or perishable (for example, a pot, vase, or accessories), you also have the legal right to return your product within the above-mentioned 14 days after receipt and without further explanation. You can return the order in good condition in the original packaging or another sturdy cardboard box. If desired, you can also use the withdrawal form. You can find it on our guarantee & returns page.

All our plants and flowers are grown with great care and attention. Orders also go through various quality controls, so you can be assured that the plants or flowers you ordered are in perfect health. We also offer Plant Guarantee. This guarantees that your plants will be delivered to your home in good and healthy condition. If this is unfortunately not the case, you can report it to us directly, and we will always come up with a suitable solution and discuss what the best option is > sending a new plant or refunding your money. If you would like to qualify for this, we ask you to contact our customer service, mentioning your order number, complaint, and attaching photos of your plants.  

We offer Plant Guarantee. This guarantees that your plants will be delivered to you in good and healthy condition. If this is unfortunately not the case, you can report it to us directly, and we will always come up with a suitable solution and discuss what the best option is > sending a new plant or refunding your money. If you would like to qualify for this, we ask you to contact our customer service mentioning your order number, complaint, and attaching photos of your plants.