Direct from the grower
Direct from the best Dutch growers: fresh, healthy plants, delivered quickly to brighten up your interior.
Houseplants
Dried flowers
Animal-friendly plants
Easy plants
Vases & Pots
Plants for every interior
Discover here why customers choose us!
'Do you have questions? Here you will find everything you need to know'
Dispatch
Maintenance & Tips
Orders & Returns
guarantee
Dried flowers
Flower bulbs
What are the shipping costs?
At ItsPlanty.com you only pay €4.95 for shipping within the Netherlands. Orders over €50 are shipped for free!
How quickly will my order be delivered?
'If you order before 11:59 PM, we will pick your plant fresh from the greenhouse and ensure it is delivered within 2-4 working days.'
What should I do if my plant arrives damaged?
Our plants are carefully packaged, but if damage does occur, please contact our customer service within 48 hours of receipt. Please include clear photos of the packaging and the plant, so we can assist you as quickly as possible.
Can I track my order?
Yes, as soon as your order is shipped, you will receive a track & trace link via email. This allows you to easily track your package and see when it will be delivered.
How do I know how much water my plant needs?
The amount of water depends on the type of plant. A handy rule is: check the soil by sticking your finger a few centimeters into the potting soil. Is the soil dry? Then it's time to water. When in doubt, it's better to give too little than too much water.
Which plant best suits my interior?
At Itsplanty.com, we offer plants that fit any interior. From large statement plants for a spacious living room to small houseplants for a minimalist look. Feel free to ask for advice if you're unsure!
Do my plants need nutrients?
Yes, most plants benefit from some extra nutrition, especially during the growing season in spring and summer. Always use plant food that is suitable for your type of plant and follow the recommended dosage.
What should I do if the leaves of my plant change color?
Discolored leaves can have various causes, such as too much water, too little light, or a lack of nutrients. Check the care routine and adjust as necessary. Remove yellowed or dead leaves to keep the plant healthy.
How do I place an order?
Placing an order is easy: add your favorite plants to your cart, go to checkout, and fill in your details. Complete your order with a payment method of your choice.
Can I still change or cancel my order?
'That is possible, but be quick! Contact our customer service as soon as possible. If your order has not yet been processed, we can change or cancel it.'
What should I do if I received the wrong product?
Oops, that is of course not the intention! Please contact our customer service within 48 hours of receipt and include clear photos. We will ensure a quick solution.
What is your return policy?
Plants are fresh products and therefore cannot be returned. If there is something wrong with your order, please contact our customer service within 48 hours. We will review the issue and always provide a suitable and quick solution. Other products can be returned within 14 days, provided they are unused and in the original packaging.
Do you have a warranty on plants?
Yes, we offer guarantee on the health and quality of our plants upon receipt. If your plant is damaged or in poor condition upon delivery, please contact our customer service within 48 hours. We will provide a appropriate and quick solution.
What is covered under the warranty?
The warranty only applies to delivery issues, such as damaged leaves or incorrect products. Problems arising from improper care or circumstances at the customer's location are not covered by the warranty.
What should I do if my plant doesn't look healthy?
Contact our customer service within 48 hours of receipt and send clear photos of the plant and packaging. We will review the situation and provide a solution.
Will I get a replacement plant or my money back?
"Depending on the issue, we offer a replacement plant or a refund. We always ensure that you are satisfied with your purchase."
How long do dried flowers stay beautiful?
Dried flowers can remain beautiful for months to even years with proper care. Place them in a spot out of direct sunlight and avoid damp areas to preserve their color and shape.
How should I care for dried flowers?
Dried flowers require little maintenance. Make sure they do not get wet and dusting can be done carefully with a feather duster or cold air from a hairdryer on the lowest setting.
Do dried flowers lose their color?
Over time, dried flowers may fade, especially when exposed to sunlight. By placing them in a cool, dry place out of the sun, they retain their color longer.
Are dried flowers environmentally friendly?
Yes, dried flowers are a sustainable choice. They last much longer than fresh flowers, which means you need to buy new flowers less often. Moreover, they are naturally dried without harmful chemicals.
When is the best time to plant flower bulbs?
The best time depends on the type of bulb. Spring bloomers like tulips and daffodils are planted in the autumn (September-November), while summer bloomers like dahlias are planted in the spring (March-May).
How deep should I plant bulbs?
A general rule is to plant the bulb at a depth of two to three times the height of the bulb. Always check the instructions with the bulbs for specific guidelines.
Can flower bulbs also grow in pots?
Yes, many bulbs grow excellently in pots. Make sure the pot has a good drainage and use nutritious potting soil. Place the pot in a spot with sufficient light.
How long does it take for flower bulbs to bloom?
This varies by type. Spring bloomers usually emerge in March or April, while summer bloomers start to bloom in early summer. Check the packaging for the exact blooming period.